Customer Spotlight

Waste management firm improves its salesforce productivity using a wireless web application built with Skyway Visual Workspace.

Veolia Environmental Services, a $77M firm with more than 40 locations throughout the U.S., is a leading provider of comprehensive waste disposal services. With a small number of technical resources, Veolia wanted the ability to quickly develop standards-based applications and web services without the complexities normally associated with the J2EE development.

Business Challenge

Veolia historically relied on strong relationships to deliver large volumes of relevant chemical data to its customers
As market pressure increased, Veolia’s competitors provided data more quickly using electronic tools
Pending government regulations would require more frequent data updates for Veolia’s customers
Veolia anticipated spending more time managing data than serving customers

Skyway Solution

Built and deployed mobile Web application (ChemText) for Sales Reps to manage key product information
- 80 GUI components
- 54 Services
- 17 structures
Skyway-led technical training for Veolia during planning- and implementation-phases
Provided 24x7 annual support

Customer Benefit

ChemText built and deployed 10x faster than alternative J2ME manual coding option
Veolia leveraged existing hardware (AS/400) and data (DB2/400) assets
ChemText project reduced Veolia’s operating expenses
- Veolia eliminated their reliance on printed manuals
- Cash reserve for non-compliance eliminated
SOA journey underway with value already delivered to the IT and Business Units